The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.
ISO 9001:2015
ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified . It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Benefits of ISO 9001
Some of the main benefits of ISO 9001 certification include:
- Suitable for both small and large organisations.
- Better internal management.
- Less wastage
- Increase in efficiency, productivity and profit.
- Improved customer retention and acquisition.
- Minimises mistakes
- Improves reporting and communications.
- Better quality products and service.
- More reliable production scheduling and delivery.
- Standards maintained by annual assessments.
